At Modish Looks, customer satisfaction is our top priority. We want you to love your purchase, but if for any reason you are not fully satisfied, we’re here to help with our easy return and refund policy.
Return Policy
• Eligibility: You may return items within 3 days of receiving your order, as long as they are unwashed, and in their original packaging with tags attached.
• Non-Returnable Items: Items marked as final sale, gift cards, and certain promotional items are not eligible for return.
• Return Process: To initiate a return, please contact our Customer Support team with your order number and reason for return. We will provide you with a return authorization and instructions for mailing your item back.
• Shipping Costs: Return shipping costs are the responsibility of the customer, unless the item was damaged or incorrectly sent. In such cases, we will cover the return shipping costs.
Refund Policy
• Processing Refunds: Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within 5–7 business days.
• Partial Refunds: If an item is returned in a condition that does not meet our return criteria, a partial refund may be issued at our discretion.
• Exchanges: If you need to exchange an item, please return the original item for a refund and place a new order.
Contact Us
If you have any questions or need assistance with your return, please don’t hesitate to reach out to our Customer Support team at support@modishlooks.com. We’re here to help!
Thank you for shopping with Modish Looks – we’re committed to providing you with a seamless shopping experience.
